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SolidCAM UK Support

SolidCAM UK is dedicated to providing the BEST support in the industry, and with our team of Expert Application Engineers we can ensure that you have the best user experience possible. At SolidCAM UK, we want all of our customers to maintain and maximise their long-term investment in SolidCAM and our services. 

Technical Support

Your SolidCAM Lifeline!

“SolidCAM UK have been a fantastic partner during this time, and quickly offered support to set up remote working. Keeping our employees safe is a priority, and alongside our wider business preparations, it has allowed our teams to continue to function safely without too much disruption“, Ceri Jones, Tool and Die Manufacturing Manager at Royal Mint, says of how SolidCAM UK assisted them during the COVID-19 Outbreak.

SolidCAM Support

With SolidCAM Maintenance, you will have access to Expert Telephone / Email / Remote / E-Support hotline support during our standard office hours – 9:00am to 5:00pm. 

From our Technology Centre, we use the latest in Technology to provide efficient, reliable and frustration free support. Subsequently, we use the easiest-to-use and fully complimentary solution/diagnostic system on the market, so that we can remotely connect to you, securely. 

“SolidCAM UK were quick to respond to any requests and provided great technical support during the course of our project”, Richard Hogg, Senior Production Engineer, Gilbert Gilkes and Gordon Ltd.

When on SolidCAM Maintenance, you can enter our E-Support System, where you can log any Technical Queries that you may have. All queries are tracked by our Order Processing Team and Engineers to ensure the best service possible. Attachments can be included, and notifications will be emailed to the user for up-to-date traceability. Enquiries will only be closed with consent from the licensee.

Please contact SolidCAM UK and our team will provide you with a password to access the E-Support Site.

Please note, if you have purchased SolidCAM or InventorCAM via Solid Solutions Management Ltd or RTJ Systems Ltd, please contact your reseller. 

SolidCAM Support

“SolidCAM UK Support has been on hand ready to assist with anything they can”, Tom Pedley, Head of Offline Programming, Olympus Engineering

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